The Case for AI and Automation in Customer Service
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Gorgias Implementation and Maintenance Services
Our Gorgias Implementation and Maintenance Services Include
Full Gorgias Setup and Configuration
Complete configuration of Gorgias, including integration with your ecommerce platform, setting up workflows, and customizing support channels. Ensuring that Gorgias is linked to all your other platforms, such as your social media accounts, CRM, EMS, etc.
Gorgias AI Agent Training and Optimization
Implementation and training on Gorgias AI agents allowing your team to automate repetitive tasks, respond to customer queries quickly, and provide accurate assistance with minimal manual input.
Gorgias Chat Integration
Seamless integration of Gorgias chat to enhance live support capabilities, boost customer engagement, and reduce response times for customer service inquiries.
Ongoing Maintenance and Updates
Continuous monitoring, regular audits, maintenance, and updates to ensure your Gorgias system is running smoothly and taking advantage of the latest features and enhancements.
Performance Analytics and Reporting
Regular reporting and insights to track your customer support's performance, identify improvement areas, and refine workflows.
Team Training and Support
Hands-on training and ongoing support for your team to help them leverage Gorgias’s full capabilities and maintain high customer satisfaction.
With Blue Badger’s Gorgias implementation and maintenance services, your ecommerce business gains a reliable partner to handle every detail of your customer support platform. From general configuration to maximize automations around your company’s KPIs to monitoring and optimizing as you go, let us help you build an efficient, responsive support system that strengthens your customer relationships.
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