We will ensure that your ecommerce business gains a fully optimized, scalable point-of-sale system that enhances the shopping experience, improves operational efficiency, and drives online and in-store sales.
I've had the pleasure of working with Blue Badger across several roles and multiple companies, and each time they've delivered incredible service. Everyone on the team is exceptionally collaborative and responsive from the project managers all the way up to the owners. Their team consistently excels at bridging the gap between technical expertise and business operations, making them an invaluable partner I can trust.
In the four years I’ve worked with Blue Badger, their service has been unmatched. I've collaborated with multiple agencies, and Blue Badger stands out for consistently delivering value and the best experience through outstanding support and proactive A/B testing to optimize our store. They’ve supported us through Magento 1 and Magento 2 and helped us exceed our business objectives each year. Thanks so much for your help!
As I step into my new role at Trinite Solutions, I am looking forward to continuing my relationship with Blue Badger and collaborating on many Shopify projects.
I’ve worked closely with Jonathan and the Blue Badger team across companies because they’re genuinely great at understanding our people and processes. They’re experts at bridging the technical integrations with the practical needs of our teams, like when they implemented our highly successful BOPIS solution. What sets them apart is their ability to listen, build consensus, and spearhead the change management process.
I've had the pleasure of working with Blue Badger across several roles and multiple companies, and each time they've delivered incredible service. Everyone on the team is exceptionally collaborative and responsive from the project managers all the way up to the owners. Their team consistently excels at bridging the gap between technical expertise and business operations, making them an invaluable partner I can trust.
In the four years I’ve worked with Blue Badger, their service has been unmatched. I've collaborated with multiple agencies, and Blue Badger stands out for consistently delivering value and the best experience through outstanding support and proactive A/B testing to optimize our store. They’ve supported us through Magento 1 and Magento 2 and helped us exceed our business objectives each year. Thanks so much for your help!
As I step into my new role at Trinite Solutions, I am looking forward to continuing my relationship with Blue Badger and collaborating on many Shopify projects.
I’ve worked closely with Jonathan and the Blue Badger team across companies because they’re genuinely great at understanding our people and processes. They’re experts at bridging the technical integrations with the practical needs of our teams, like when they implemented our highly successful BOPIS solution. What sets them apart is their ability to listen, build consensus, and spearhead the change management process.
As a Gorgias agency partner, Blue Badger offers comprehensive Gorgias implementation and maintenance services to help ecommerce businesses elevate their customer support experience with its AI and automation capabilities. Our team specializes in setting up and optimizing Gorgias to ensure seamless integration with your platform.
From configuring Gorgias chat and flows to training your team on the advanced capabilities of Gorgias AI agents, we provide the expertise needed to create a responsive, efficient, and customer-centric support system.
Complete configuration of Gorgias, including integration with your ecommerce platform, setting up workflows, and customizing support channels. Ensuring that Gorgias is linked to all your other platforms, such as your social media accounts, CRM, EMS, etc.
Implementation and training on Gorgias AI agents allowing your team to automate repetitive tasks, respond to customer queries quickly, and provide accurate assistance with minimal manual input.
Seamless integration of Gorgias chat to enhance live support capabilities, boost customer engagement, and reduce response times for customer service inquiries.
Continuous monitoring, regular audits, maintenance, and updates to ensure your Gorgias system is running smoothly and taking advantage of the latest features and enhancements.
Regular reporting and insights to track your customer support's performance, identify improvement areas, and refine workflows.
Hands-on training and ongoing support for your team to help them leverage Gorgias’s full capabilities and maintain high customer satisfaction.
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